We never see what your family browses.

Family Lock is a privacy-first company. We built the product so we don't need a log of anyone's browsing: there's no child or senior account, settings stay on the family's computer, and we don't collect, store or sell browsing history. This page explains that in plain language, including the few things that do travel over the network.

What stays on the computer

Your settings, bedtime and homework schedule, and your parent PIN (stored as a one-way hash) are saved on that computer — in the browser, and on Windows also in a protected local helper.
Family Lock does not record, collect or send browsing history, searches, messages, or anything someone types on a webpage.
Blocking happens on the computer. We have no cloud log of the sites your family visits, and we don't sell data.
The extension has no ads, analytics or trackers.
Unlock codes are created on the parent's phone. The secret is kept in a link fragment that is not sent to a server. The computer only stores one-way checks of those codes. We never see the request or the code.

If the person using Chrome or Edge has browser sync switched on, the browser maker may sync a small “this is set up” marker and the PIN hash with that browser account. That copy goes to the browser maker, not to Family Lock, and it does not include browsing history.

What may go over the network

We don't claim the product never makes a network call. These are the cases that exist or are planned, and none of them include browsing history:

This website and the waitlist. If you join the waitlist or email us, we keep your email address, the edition you chose (Kids, Seniors, or both), and the time you joined, so we can tell you when Family Lock launches. That's all it's used for. You can ask us to delete it. The waitlist is stored in our own hosting, not sent to a marketing platform.
Licence checks, when paid plans launch. To confirm a plan is valid, the extension will send your licence key and a computer label to our licensing partner. It will not send browsing history, site names, or anything typed. Until checkout is open, this is not switched on.
If the extension is removed. The browser may open a page on this site with a random install ID and the version number. That page does not store browsing data, and we don't use those visits to build a profile. We have not switched on a removal email.
The phone unlock page. Your phone loads a page from this site to create codes. The secret is in the part of the address after #, which is not sent to us. The computer may also check that the page address can be reached; that check doesn't send settings or history.
Feature ideas. If you send an idea through this site or from the Family Lock settings page, we keep what you typed and, if you choose to leave it, your email, only to read the idea and reply.

The Family Lock extension for Chrome and Microsoft Edge follows the same rule. Blocking and settings happen on the computer. The extension does not send us browsing history. Chrome Web Store and Microsoft Edge Add-ons listings for Family Lock link to this page.

We have not decided whether a one-time, anonymous setup note (for example, that an install happened) will ever be used. If we add one, we'll describe it here first. It would not include browsing data.

When checkout opens, a payment partner will process the name, email and payment details needed to take payment. We'll name that partner on this page before anyone can pay. They won't receive browsing history.

This website

No cookies and no tracking pixels.
No third-party analytics or advertising scripts.
If you write to hello@getfamilylock.com, we use your email to reply.

Children's privacy

We do not collect personal information from children. Family Lock is set up by a parent or another adult, and it does not send information about a child to us. Because we don't collect that information, we don't need a separate children's data form — and we'll update this page if that ever changes.

Family Lock Seniors

Seniors is coming soon and is being designed to the same rule: no cloud log of browsing. If we later offer an optional alert to a family member, it will be off unless someone turns it on, and we'll spell out exactly what would be sent before that feature ships.

Your rights

You can ask us to see, correct or delete a waitlist or ideas email by writing to hello@getfamilylock.com. This applies wherever you live, including the EU, UK and US.

Last updated 11 November 2026. Full legal company details will be added once the company that will sell Family Lock is registered (planned: LuaX Labs, Unipessoal Lda). Until then there is no company address on this page, and the contact is hello@getfamilylock.com.